Training Terms And Conditions  

Payment : We will confirm all booking details and venue details by post once payment as been received. We accept payment by cheque or by BACS transfer if required.

Course bookings : Once a course as been arranged and payment received the delegate will receive all information regarding the course via post or e-mail. Payment should be received at least five working days before the course date.

Cancellation of course : We have yet to cancel any courses on our behalf. In the event of extreme circumstances (i.e. extreme weather) and we are unable to attend the course a full refund will be made available.

Cancellations : In the event of a candidate being unable to attend a course on their chosen date we will move them to the next available space if we are notified within 14 days of the course date. If notified 21 days prior to the course date a full refund will be made available.

No appearance : In the event that the candidate does not show on the date of the course we regret that no refund will be made available.

Venue : We may change our venue site to a nearby location for reasons out of our control. You will be notified at least seven days prior to the course date.